Refund Policy

Last Updated: January 18, 2026

At FixedFloat, we want you to be completely satisfied with your learning experience. We understand that sometimes a course may not be the right fit, and we respect your decision. This Refund Policy outlines the terms and conditions for refunds on our web development course.

1. 30-Day Money-Back Guarantee

We offer a full 30-day money-back guarantee on all course purchases. If for any reason you are not satisfied with the course, you may request a complete refund within 30 days of your purchase date.

What's Covered

• Full course purchase price
• Any applicable taxes paid

What's Not Covered

• Transaction fees charged by payment processors (these are non-refundable by the processor)
• Purchases made more than 30 days ago

2. How to Request a Refund

To request a refund, please follow these simple steps:

1. Send an email to [email protected]
2. Include the following information:
   • Your full name
   • Email address used for purchase
   • Date of purchase
   • Order/transaction ID (if available)
3. Subject line: "Refund Request - [Your Name]"

3. Refund Processing

Timeline

• Response Time: We will acknowledge your refund request within 24-48 business hours
• Processing Time: Refunds are typically processed within 5-7 business days
• Bank Processing: Depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear in your account

Refund Method

Refunds will be issued to the original payment method used for the purchase. We cannot issue refunds to alternative payment methods.

4. After a Refund

Once a refund has been processed:

• Your access to the course materials will be revoked
• Any downloaded resources should be deleted
• Your account may be deactivated
• You will receive a confirmation email when the refund is complete

5. Special Circumstances

Technical Issues

If you experience technical issues that prevent you from accessing the course, please contact us first at [email protected]. We will work with you to resolve any technical problems before processing a refund.

Duplicate Purchases

If you accidentally made a duplicate purchase, contact us immediately for a refund of the duplicate charge. This is not subject to the 30-day limitation.

Promotional Purchases

Courses purchased during promotional periods or with discount codes are also covered by our 30-day money-back guarantee.

6. Abuse Prevention

We reserve the right to refuse refund requests in cases of suspected abuse, including but not limited to:

• Multiple refund requests from the same individual
• Evidence of course content being copied or redistributed
• Pattern of purchasing and refunding across multiple accounts

7. No Partial Refunds

We do not offer partial refunds. If you request a refund within the 30-day period, you will receive a full refund of the purchase price.

8. Future Purchases

Requesting a refund does not prevent you from purchasing the course again in the future, unless your account has been flagged for abuse.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. The refund policy in effect at the time of your purchase will apply to that purchase.

10. Contact Us

If you have any questions about our Refund Policy or need assistance with a refund request, please don't hesitate to contact us:

FixedFloat
Operated by: SOLIS MARTINEZ SAMANTA
Email: [email protected]
Website: fixedfloat.trade